Customer support

DAN Communications offers a vast selection of services and solutions starting with consultations and planning, and ending with the implementation of the project, technical maintenance and the performance-analysis. Our experts combine deep knowledge and professional competence with latest trends and innovations in the field to offer solutions customized to the specific requirements and needs of a client.

DAN Communications offers support to their clients in the following areas:

Project Planning & Development:

  • Frequency planning, radio coverage simulations, test of implemented measures in real-life conditions;
  • Analysis of client’s requirements, adjustments to installations, development of optimal solutions;
  • Development of system’s architecture (high-level design);
  • Development of installation’s configurations (low-level design).

Project Management:

  • Survey of the installation site;
  • Development of the preliminary installation design;
  • Preparation of the bill of materials;
  • Development of technical projects related to broadcasting systems and installation of antennas;
  • Support in the process of acquisition of frequencies licence clearance.

Project Implementation:

  • Development and implementation of the project plan, coordination of implementation works;
  • Logistics and supply of installations and software, assembly of installations;
  • Configuration of the technical parameters of the installation, testing of the system and commissioning;
  • Work with documents;
  • Client’s personnel training;
  • System support & maintenance (for the warranty and post-warranty period);
  • Remote and on-site diagnostics and troubleshooting.

Software Development & Application Integration:

  • Project analysis and planning;
  • Integration architecture design;
  • Supply and implementation of software upgrades;
  • Point-to-point integration and Ad Hoc solutions;
  • Application integration with SOA (Service-Oriented Architecture) and Web services;
  • Development of customized middleware.


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