The world of finance lives and breathes online. Every day, more transactions happen online; clients today are simply too busy to visit their financial institution to conduct business. Your high net-worth clients are plugged in and on the go, and they won’t settle for anything less than impeccable service, whenever and wherever they need it. In order to invest, borrow and manage their portfolios with confidence they expect a financial services firm to be accessible, providing immediate expert consultations and a seamless way to make decisions and manage wealth.

The financial industry is turning to Vidyo to meet these challenges, and adopting the VidyoWorksTM platform to deliver video-enabled financial services that cultivate stronger, more lasting relationships with clients. 

 

High-touch Customer Service with Embedded Video Communication

The VidyoWorksTM software platform video-enables your high-value client services and is easily integrated with your financial services infrastructure, applications and workflows. Natural, interactive HD video meetings can be conducted securely over the Internet and 3G/4G/LTE mobile networks. Subtle facial expressions and gestures that enhance understanding are part of the interaction, not lost in transmission.

  • One-click access to secure, HD video consultations with a personal banker from your existing customer web portal or mobile app.
  • The power to include subject matter experts and resources at any point during a video meeting.
  • A convenient way to see and review portfolio account summaries and reports while meeting together online.

 

Face-to-Face Online Banking: IndusInd Bank Selects Vidyo for Video Banking

IndusInd Bank, one of the fastest growing new-generation private sector banks in India, selected VidyoWorksTM to power a mobile and desktop-based banking service. Video Branch is a free service that enables a face-to-face video banking with a branch manager, relationship manager or with a centralized executive.